We Serve You Better
We deliver more than a great platform. With Talentprobe, you’ll get expert, professional guidance right from the start.
5-STAR SUPPORT
Our Exceptional Service Is What Makes Us Different
Regardless of your company’s size or the number of validations you need, we’re here to help your employment screening process go smoothly.
Philippine-Based Support Center
24/7 support advisors are ready to answer your background screening questions
Dedicated Account Managers
For larger customers, dedicated team members provide a consultative experience
Great Candidate Experience
Positive, respectful candidate workflow gives a good impression from the start
CALL, CHAT, OR EMAIL
We’re Here When You Need Us
Our seasoned team of support advisors are available to guide you and your candidates through any issues that may arise, whether it’s advice on selecting the right validations, or questions about your candidate’s results.
Ready and willing to go above and beyond to resolve your issues
Available to help your candidates—they call us so they don’t have to call you
A trusted resource you can call, chat, or email any day and anytime
CANDIDATE SUPPORT
We Impress Your Candidates, Too
Unlike other background check providers, we’re committed to delivering an exceptional, professional experience for both you and your candidates.
Friendly interface and responsive support for candidates makes a good first impression
Mobile-optimized workflow and digital consent speeds completion times
Candidate Assistance FAQs and email support for extra guidance and support
LARGE ENTERPRISES
High Volume Hiring Requires Extra Support
For customers with more complex screening needs, our team of dedicated account managers engage with you to understand your business’s screening requirements and provide the support you need to meet your hiring goals.
Continuous account engagement and tailored or flexible validation options
Bulk processing access, reports and analytics, cost-center or client-based invoicing
Expert advice on selecting the right validations for your industry and positions to save you time
Our commitment to customer service sets us apart
from other background check providers.
Find out how we’re different.
