Our Service Difference

We Serve You Better

We deliver more than a great platform. With Talentprobe, you’ll get expert, professional guidance right from the start.


Our Exceptional Service Is What Makes Us Different

Regardless of your company’s size or the number of validations you need, we’re here to help your employment screening process go smoothly.

Philippine-Based Support Center

24/7 support advisors are ready to answer your background screening questions

Dedicated Account Managers

For larger customers, dedicated team members provide a consultative experience

Great Candidate Experience

Positive, respectful candidate workflow gives a good impression from the start


We’re Here When You Need Us

Our seasoned team of support advisors are available to guide you and your candidates through any issues that may arise, whether it’s advice on selecting the right validations, or questions about your candidate’s results.

Ready and willing to go above and beyond to resolve your issues

Available to help your candidates—they call us so they don’t have to call you

A trusted resource you can call, chat, or email any day and anytime


We Impress Your Candidates, Too

Unlike other background check providers, we’re committed to delivering an exceptional, professional experience for both you and your candidates.

Friendly interface and responsive support for candidates makes a good first impression

Mobile-optimized workflow and digital consent speeds completion times

Candidate Assistance FAQs and email support for extra guidance and support


High Volume Hiring Requires Extra Support

For customers with more complex screening needs, our team of dedicated account managers engage with you to understand your business’s screening requirements and provide the support you need to meet your hiring goals.

Continuous account engagement and tailored or flexible validation options

Bulk processing access, reports and analytics, cost-center or client-based invoicing

Expert advice on selecting the right validations for your industry and positions to save you time

Our commitment to customer service sets us apart
from other background check providers.
Find out how we’re different.